Managed IT · Crew Care
Your IT department, handled remotely
One named crew, one flat monthly price, since 2004. Monitoring, patching, security and support for your whole business, in all fifty states.
2004
Family owned since
50
States covered remotely
0
Tickets ever outsourced
24/7
Monitoring and patching
5 Star
Rated service
< 1 hr
Typical first response
What We Do
Four capabilities, one accountable crew
Every service below is delivered remotely by our own US-based staff. Combine them, or start with the one that hurts most.
Crew Care
Managed IT Services
A complete outsourced IT department at a flat monthly cost per user, covering monitoring, patching, help desk, vendor management and technology planning.
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Crew DeskRemote IT Support
Same-business-day human response for Windows, Microsoft 365, printers, VPN and the hundred small failures that quietly stall a workday.
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Crew GuardCyber Security
Layered defense: MFA and Entra ID hardening, endpoint detection and response, email filtering, and phishing training your staff will actually complete.
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InfrastructureNetwork Administration
Firewalls, VLANs, switching, VPN and site-to-site links, configured and documented so your network stops being the thing nobody wants to touch.
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CloudMicrosoft 365 & Exchange
Tenant administration, licensing cleanup, migration from legacy Exchange, SharePoint structure and mail security done properly rather than by default.
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OverviewAll Services
Server support, backup and disaster recovery, cloud migration, QuickBooks administration and employee onboarding. The complete catalogue.
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The Crew Model
Why your account gets a crew, not a queue
Most IT problems are not difficult. They are difficult for a stranger. A technician meeting your network for the first time burns forty minutes discovering what your crew already knows.
The same people
A named lead technician and a named backup, assigned to your business. You learn who they are. More importantly, they learn how your environment is put together.
Shared documentation
Everything lives in the crew’s documentation rather than in one technician’s memory. Nobody rediscovers your VPN configuration twice.
One escalation path
Tier one to tier two to the network or security lead, entirely inside Ocean Computers. Your ticket never leaves the company.
No travel window
Work starts when the ticket opens, not when someone finishes the job across town. That single difference accounts for most of our resolution speed.
How It Works
From first call to fully covered
01
Talk
A short conversation about what is breaking, how many people you have, and what you are spending now. Fifteen minutes and no slide deck.
02
Depth Check
We assess your endpoints, servers, Microsoft 365 tenant, backups and security posture, then hand you the findings in writing. Free, and yours to keep.
03
Plan and price
A flat monthly number, a fix-first list ranked by risk against cost, and a clear line between what the plan includes and what counts as a project.
04
Onboard
Your crew deploys monitoring, patching and security tooling, documents the environment, and introduces themselves to your staff so everyone knows who to contact.
Talk to Us
Start with a free Depth Check of your environment
Tell us what is slowing your business down. We will assess what you have, tell you plainly what we would change, and quote a flat monthly number. No obligation and no long-term contract required.
(858) 429-1311Family owned in San Diego, California since 2004 · remote support in all 50 states · US-based technicians · never outsourced
Same-day response
No long contracts
Flat monthly pricing
Free assessment